Jess came to the Shenandoah Valley to attend James Madison University, finishing in 2013 with a Bachelor's degree in English and Master's in Teaching. She first came to know the Collins Center through her faith community, RISE, and formally came aboard in May 2015 as Development Assistant after helping to plan the Chocolate Walk, a RISE fundraiser to benefit the Collins Center. Her previous experience with management and customer service brings a well-rounded perspective and approach to collaboration as well as problem solving. Through local involvement, she came to align herself with goals of giving back and helping Harrisonburg develop into a stronger community, goals she carries into her daily work at the Collins Center. In October of 2016, Jess joined the Collins Center full time as Outreach Coordinator, dividing her time between direct client services and development work. In her free time, she likes to enjoy the natural amenities of the valley by leading an active lifestyle outdoors.